Severity represents a failure mode’s criticality. When configuring severity in the system, you may also identify a ranking numeric value, so that the SmartSolve system can identify the severity by a number rather than a name.
Rank allows ranges to be used when setting up SmartSolve policies and/or procedures (i.e., < or >).
Default Severities
The system comes with the following default severities which can be renamed or deleted from the GLOBAL organization:
User Rights
The following rights must be assigned to a user for that user to manage or view severities:
| Rights | Description |
|---|---|
|
XSV_MANAGE |
Allows the administrator to add new severities, modify existing severities, or delete severities. |
|
XSV_VIEW |
Allows the user to access and view severities. |
See Also
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